Natural crystal clusters
Attention: Size may be slight inaccuracy due to different batches of the products, or hand measurement, thanks for your understanding!Dear friends. Due to batch problem and weight size.The shape and the picture may be slightly different, but each product is unique
* Payment is due within 7 days after the end of bidding. Please make sure that the “Ship To” address in your ESCROW account is correct.
* International Buyers please note import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.
Shipping & Handling:
* Item will be shipped from China Post by Standard International Shipping (with tracking number).
* I ship within 3 business day after payment received. It will normally arrive in 30 business days. If you need EMS shipping, pls feel free to contact me.
We offer several shipping options as follow:
1.SAL shipping (SAL shipping about 18-30 days.cheaper and faster)
2.Air shipping (Air shipping about 15-20 days,faster but expensive)
3.EMS shipping (EMS about 6-10 days.fastest but very expensive)
4.Sea shipping (Sea shipping takes about 45-60 days, you’d better not choose sea shipping if you have not patience for waiting so long time for about 2 months.cheapest but very slow)
* I am happy to combine shipping on items won/purchased within 7 days.
* You can get 15% discount on shipping.
* Combined shipping discount is only available if you make one total payment. Please wait until all the auctions ended. After done, pls e-mail me for a combined invoice if I’ve not already done so.
* If you are not fully satisfied, pls contact me immediately. Items can be returned within 7 days after receipt for a 100% refund. * Returned items must be in their original packing & in as-shipped conditions, not worn or altered.
Items are shipped within 3 business days of receipt of payment.
If the item is damaged in the mail, I can refund the shipping cost and compensate you some money.
I send out the packages by China Post. If the package lost in the mail, I can resend the package or send full money back.
I reply emails 7 days a week. If you cannot receive reply from me within 2 days, this means we cannot receive your email. Please make sure you send the email to a correct email address.
If you have any questions about your order, please feel free to contact me. I am willing to solve any problem with my customers. We will do our best to get you satisfied.(^v^)
If you want to order customized product, please tell us your specification in details.We will try our best to meet your requirement.
Thank you for you.Please kindly leave good feedback to us if you like our items. We guarantee your 100% satisfaction with our specimens and service.
If you are not satisfied with the item upon receipt, please be sure to contact us first!
We offer full or partial refund which depends on the individual situation, anytime since you get your items.
All pictures were taken in natural light.Please feel free to contact us to resolve any issues there may be before leaving feedback.
Customer satisfaction is our company’s objective.